CEO
Steve Dunmall
Steve is CEO and part of the executive management team, leading the business through continued growth.
Our peopleGood technology begins
Good technology begins
with good people.
The leadership and business management team behind our wider group.
Our wider group teamPeople behind
People behind
the technology.
Meet the leadership and business management team across the Total IT group, bringing together commercial, customer service, technical and operational perspectives.
Total Tech is our Dubai business. We share the wider group’s commitment to clear communication, reliable service and working well together.
Direction & relationships
Executive leadership
Head of Business Development
Emma Wilkinson
Emma is Total IT’s Head of Business Development and a member of the executive management team.
Service & operations
Business management
Customer Service Manager
Nicola Browes
Nicola oversees customer service, supporting clear quotations and practical advice. She regularly reviews client accounts to help ensure services remain appropriate to their needs.
Service Desk Manager
Andrew Nicholls
Andrew leads the service desk, with a focus on resolving technical issues, maintaining reliable systems and supporting the teams and platforms clients depend on.
Office Manager
Toni Stephens
Toni coordinates day-to-day office operations. Her finance and administration background helps keep the workplace organised and supports collaboration between teams.
HR Manager
Ishani Sandanayake
Ishani oversees recruitment, employee wellbeing, HR policies and compliance, helping create an inclusive workplace where colleagues feel supported and engaged.
A conversation with the right peopleTell us what your
Tell us what your
building needs.
Whether it is an operational problem, an upcoming project or a wider technology review, start with our UAE team.
We will understand the requirement and bring the relevant people into the conversation.
Contact Total TechLet’s talk about your building.
A new project. A recurring problem. A better way to operate.