How Total Tech helps
TOTAL TECHNOLOGY / DUBAI, UAE
Better buildings.
Connected thinking.
We manage the technology that brings your buildings to life. Connecting systems, supporting people and making the complex feel simple.
BUILT AROUND YOUR PROPERTYFrom a single building to a portfolio
CONNECTED ACROSS DISCIPLINESNetworks · Security · Operational technology
PART OF THE TOTAL IT GROUPDubai focus. UK experience.
25.2048° N 55.2708° E / DUBAI
Technology with the whole building in mindYour building is connected.
Your building is connected.
Is your technology management?
Networks, security, cloud platforms and building systems all depend on one another. Managing them in isolation creates gaps.
Total Tech brings the bigger picture into focus. We work with property teams, occupiers and specialist suppliers to make technology easier to understand, operate and improve.
Discover our building approachWhat we doThe essentials.
View all services The essentials.
Working better together.
01
Managed networks
Converged networks that bring building systems, occupiers and operations together, with clear boundaries between them.
02Connectivity & Wi-Fi
Internet connectivity, building Wi-Fi and tenant networks designed around real demand.
03Cyber security
Practical protection for users, devices, networks and connected building systems.
04Managed IT support
Day-to-day support and proactive technology management for building teams and businesses.
05Cloud & digital workplace
Microsoft 365, cloud infrastructure and device management built around your organisation.
The connected building / An interactive experienceAn extraordinary building.
An extraordinary building.
Explore what makes it work.
From the fibre beneath the street to the systems above the skyline. Step inside and see every connection.
Dubai-inspired architectureInteractive illustration
Follow the fibreStreet → basement → separate risers → tenant
Two external approaches and two vertical risers. Select a route to follow its path.
Dubai / UAEA skyline icon.
A skyline icon.
A world inside.
Seven technology disciplines. Four detailed floors. Discover how a connected building works.
Or select a focus floor above.100%
A Dubai-inspired tower. Choose a technology discipline or step inside a focus floor.
Try the arrival journey
From a welcome to the right lift.
Illustrative visitor journey
Reception confirms the visit and provides an approved visitor credential.
Select a destination · Bank AChoose a floor to see an illustrative lift assignment.
01 / Connectivity
Bring the outside world into your building.
The incoming connections that people and building services rely on. We bring providers, property teams and occupiers together around delivery, capacity and ownership.
Internet & carrier services
Start with the right incoming service for the people and systems using it.
What this helps you achieve
A clearly specified connection, with the delivery and support responsibilities understood.
How Total Tech can help
- Review demand, capacity and provider options
- Coordinate building access and installation
- Document circuit details and escalation routes
Connection resilience
Understand what happens when a primary connection becomes unavailable.
What this helps you achieve
A considered continuity approach based on your building’s needs and available services.
How Total Tech can help
- Identify services that depend on connectivity
- Review alternative paths and shared dependencies
- Agree and test a suitable failover approach
Tenant connections
Make the journey from provider to occupier easier to coordinate.
What this helps you achieve
A repeatable process for connecting occupiers as the building changes.
How Total Tech can help
- Map entry points, risers and handover locations
- Clarify landlord, tenant and provider boundaries
- Plan onboarding, changes and departures
Imagine it in your building
a new tenant moves in
Illustrative scenarioThe tenant has ordered a circuit, but access to the riser, the handover point and the installation date have not been agreed.
A coordinated plan could give the provider, landlord and tenant an agreed route, handover checklist and contact for each delivery stage.
02 / Network
Give every connected system a dependable foundation.
Inside the building, switching, cabling and Wi-Fi connect people and equipment. We design and manage this shared infrastructure with clear boundaries between users and systems.
Switching & building backbone
Connect floors, communications rooms and building systems with a coherent design.
What this helps you achieve
A documented backbone that can be supported and developed over time.
How Total Tech can help
- Map switches, cabling and system dependencies
- Plan capacity and appropriate resilience
- Maintain configurations and asset records
Wi-Fi & coverage
Design wireless access around the spaces people actually use.
What this helps you achieve
A wireless design matched to your spaces, users and applications.
How Total Tech can help
- Assess coverage, density and roaming needs
- Separate staff, guest and device access
- Review performance as occupancy changes
Network boundaries
Let services share infrastructure without giving them unrestricted access to each other.
What this helps you achieve
Clear connections and boundaries that make the building easier to manage.
How Total Tech can help
- Separate tenant, guest, IT and OT networks
- Define approved connections between systems
- Record ownership and change procedures
Imagine it in your building
a busy shared workspace
Illustrative scenarioGuest devices, tenant users and building equipment share an undocumented network, making a performance issue difficult to trace.
Defined network segments, a current diagram and agreed monitoring could help the team identify the affected service and involve the right supplier.
03 / Electronic Security
Connect the systems that help protect your premises.
Cameras, access control and visitor systems work best as part of a coordinated building environment. We plan their technology dependencies with your security team and relevant authorised specialists.
CCTV & video
Bring cameras, recording, storage and the network into the same technical plan.
What this helps you achieve
A coordinated video environment with its dependencies and responsibilities documented.
How Total Tech can help
- Define coverage and operational requirements
- Plan bandwidth, storage and authorised access
- Coordinate security specialists and support
Access control
Support the right access for staff, occupiers and contractors.
What this helps you achieve
An agreed approach to access administration, integration and ongoing change.
How Total Tech can help
- Map permission and credential workflows
- Plan network and platform dependencies
- Coordinate security and life-safety specialists
Visitor journeys
Make arrival, approval and departure part of one considered process.
What this helps you achieve
A visitor workflow that reception and building teams can explain and operate.
How Total Tech can help
- Map reception and host responsibilities
- Review links to access and visitor platforms
- Define temporary access and removal steps
Imagine it in your building
a contractor arrives
Illustrative scenarioReception has a visitor record, but nobody is sure who approves temporary door access or removes it after the visit.
An agreed visitor workflow could connect approval, credentials and expiry, with clear administration and specialist support responsibilities.
04 / Cyber Security
Protect the connections behind the building.
Cyber risk crosses office IT, connected devices and supplier access. We make those dependencies visible and help prioritise practical controls with the people responsible for each system.
Identity & supplier access
Make it clear who can access what, and why.
What this helps you achieve
An accountable access model for your team and specialist suppliers.
How Total Tech can help
- Review privileged and third-party access
- Plan suitable authentication and permissions
- Define approval, review and removal steps
Devices & protection
Understand the devices on your estate and how they are maintained.
What this helps you achieve
A practical improvement plan that respects system lifecycles and operating constraints.
How Total Tech can help
- Build an inventory of supported assets
- Prioritise protection and maintenance gaps
- Coordinate OT changes with system specialists
Incident readiness
Give IT, facilities and suppliers a shared response plan.
What this helps you achieve
A documented route from a reported issue to the teams responsible for response and recovery.
How Total Tech can help
- Agree incident contacts and responsibilities
- Map critical services and recovery dependencies
- Review recovery steps and test plans
Imagine it in your building
a supplier needs remote access
Illustrative scenarioA shared remote login has remained active after maintenance, with no named owner or review date.
A defined access process could establish individual approval, suitable authentication, permitted systems and a planned review or expiry.
05 / Operational Technology
Connect building operations with the technology around them.
Controls, meters and sensors serve the people running your building. We help coordinate their networks, data connections and support boundaries with facilities teams and specialist OT suppliers.
Building controls & BMS
Plan the technology connections around specialist building control systems.
What this helps you achieve
Clear integration and support boundaries around your building management environment.
How Total Tech can help
- Map platforms, gateways and network needs
- Agree secure supplier access arrangements
- Coordinate changes with facilities and OT specialists
Metering & building data
Connect useful operational information to the decisions your team needs to make.
What this helps you achieve
A considered route from available readings to information the building team can use.
How Total Tech can help
- Define the question the data should answer
- Review sources, units and data connections
- Agree ownership of dashboards and follow-up actions
Sensors & connected equipment
Give connected devices a place in the wider operating model.
What this helps you achieve
Connected equipment with documented ownership, dependencies and support routes.
How Total Tech can help
- Record devices, gateways and supplier dependencies
- Plan network segmentation and access
- Agree maintenance and lifecycle responsibilities
Imagine it in your building
an unexplained comfort issue
Illustrative scenarioFacilities can see an unusual reading, but the sensor, control platform and network are supported by different suppliers.
A shared dependency map and escalation process could help the teams trace the issue together and agree who investigates each part.
06 / Workplace
Make the everyday working experience easier.
The building succeeds when its people can work well. We bring devices, cloud tools and communications into a coordinated service, with practical support for users and building teams.
Devices & user support
Keep everyday tools and the people using them supported.
What this helps you achieve
A consistent process for supporting users and managing their devices.
How Total Tech can help
- Define support scope and escalation routes
- Coordinate device setup and maintenance
- Create repeatable onboarding and offboarding
Cloud & collaboration
Connect teams through the applications and shared information they use.
What this helps you achieve
A managed workplace environment with clear access and ownership arrangements.
How Total Tech can help
- Review Microsoft 365, licences and identities
- Plan migration and permissions together
- Support adoption and ongoing administration
Voice & communication
Plan reception, departments and distributed teams around real call flows.
What this helps you achieve
A communication plan matched to your workflows and available services.
How Total Tech can help
- Map users, numbers and call routing
- Coordinate suitable local provider arrangements
- Plan rollout, guidance and ongoing changes
Imagine it in your building
a new team joins the office
Illustrative scenarioDevices, accounts, telephone setup and user guidance are being handled as separate requests with different owners.
A joined-up onboarding checklist could give the team agreed access, prepared equipment and a clear route to help from day one.
07 / Audio Visual
Help your spaces communicate.
Audio, digital displays and wayfinding shape how people experience a building. We help define the requirement and coordinate the infrastructure, platforms and specialist delivery around it.
Speakers & shared-space audio
Plan audio for the spaces and experiences you want to create.
What this helps you achieve
A coordinated audio brief with clear controls and support responsibilities.
How Total Tech can help
- Define zones, sources and everyday controls
- Coordinate power, cabling and network needs
- Bring AV specialists into design and handover
Digital displays & signage
Connect screens, content and the people responsible for keeping them useful.
What this helps you achieve
A manageable display environment, from content updates to technical support.
How Total Tech can help
- Plan screen locations and player connectivity
- Define publishing roles and content workflows
- Agree platform, device and supplier support
Wayfinding & directories
Help visitors understand where they are and where to go next.
What this helps you achieve
A considered wayfinding brief with a practical process for keeping information current.
How Total Tech can help
- Map arrival points, destinations and journeys
- Review directory and display requirements
- Plan updates when occupiers or spaces change
Imagine it in your building
welcoming people to an event
Illustrative scenarioLobby screens, room directions and audio are managed separately, so the team must coordinate every change by hand.
An agreed content and operating plan could give each system a clear owner, a change process and the right technical connections for the event.
Every layer connects. We help you see the whole picture.
Who we help
Built around your priorities.
01 / Who we help
Property & asset managers
A clearer view of technology across a building or a portfolio.
02 / Who we helpFacilities management teams
Practical support for the systems behind everyday operations.
03 / Who we helpDevelopers & project teams
Technology that is ready for handover and life in use.
How we work
From a clear picture to lasting progress.
01 /
Understand
Start with your building, your people and the systems already in place.
02 /
Connect
Design the right foundations and define how the systems work together.
03 /
Manage
Agree ownership, support and change processes that work in practice.
04 /
Improve
Review performance, risks and opportunities as your building evolves.
Dubai focus.UK experience.
The Total IT groupA shared belief in
27001ISO 27001 certified groupCertified by British Assessment Bureau
A shared belief in
better technology.
Total Technology L.L.C-FZ is our Dubai business. Alongside Total IT in the United Kingdom, we share a focus on the technology behind buildings and the businesses within them.
Local conversations. A wider group perspective. A practical approach to making technology work for you.
ISO27001ISO 27001 certified groupCertified by British Assessment Bureau
Ideas for better buildings
All insights A little clarity goes a long way.
What makes a building truly connected?
Start with the network, the ownership model and the experience you want to create.
Read the guideA better technology handover starts before practical completion.
The information property teams need to run a building after the project team leaves.
Read the guideIT and building systems need a shared security conversation.
Bring property, IT and specialist suppliers together around access and responsibility.
Read the guideLet’s talk about your building.
A new project. A recurring problem. A better way to operate.